Welcome to The Normanhurst

Residential Care Home and Nursing Home on Bexhill's historic seafront promenade


A warm, friendly, caring environment within a hotel setting, where residents can live in dignity and comfort, whilst feeling safe and protected

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Privacy Statement

The Normanhurst is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to The Normanhurst Web site and governs data collection and usage. By using The Normanhurst website, you consent to the data practices described in this statement.

Collection of your Personal Information

The Normanhurst may collect personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The Normanhurst may also collect anonymous demographic information, which is not unique to you, such as your postcode, age, gender, preferences, interests and favourites. This information will not be collected without your knowledge or consent and will only be held whilst relevant or until you request for us to delete it.

There is also information about your computer hardware and software that is automatically collected by The Normanhurst. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by The Normanhurst for the operation of the service, to maintain quality of the service and to provide general statistics regarding use of The Normanhurst Web site.

The Normanhurst encourages you to review the privacy statements of Web sites you choose to link to from The Normanhurst so that you can understand how those Web sites collect, use and share your information. The Normanhurst is not responsible for the privacy statements or other content on Web sites outside of The Normanhurst and The Normanhurst family of Web sites.

Use of your Personal Information

The Normanhurst collects and uses your personal information to operate and deliver the services you have requested. The Normanhurst may also use your personally identifiable information to inform you of other products or services available from The Normanhurst and its affiliates if you have consented. The Normanhurst may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered if you have opted in. You can opt out of any communications from us at any time by contacting us at the email at the bottom of the page.

The Normanhurst does not disclose, sell, rent or lease its customer lists to third parties. The Normanhurst does not use or disclose sensitive personal information, such as race, religion, or political affiliations.

The Normanhurst keeps track of the Web sites and pages our customers visit within The Normanhurst, in order to determine what The Normanhurst services are the most popular. The data collected is anonymised and does not contain personally identifiable information (PII).

The Normanhurst Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Normanhurst or the site; (b) protect and defend the rights or property of The Normanhurst; and, (c) act under exigent circumstances to protect the personal safety of users of The Normanhurst, or the public.

Use of Cookies

The Normanhurst Web site does not currently use "cookies" but the right to in the future is reserved to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise The Normanhurst pages, or register with The Normanhurst site or services, a cookie helps The Normanhurst to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Normanhurst Web site, the information you previously provided can be retrieved, so you can easily use the features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the services or Web sites you visit.

Security of your Personal Information

The Normanhurst secures your personal information from unauthorised access, use or disclosure. The Normanhurst secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Transport Layer Security (TLS) protocol.

Changes to this Statement

The Normanhurst will occasionally update this Statement of Privacy to reflect company and customer feedback. The Normanhurst encourages you to periodically review this Statement to be informed of how The Normanhurst is protecting your information.

Contact Information

The Normanhurst welcomes your comments regarding this Statement of Privacy. If you believe that The Normanhurst has not adhered to this Statement, please contact The Normanhurst at webmaster@normanhurst.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.